Frequently Asked Questions

We offer dog walking, pet sitting, daily drop ins & overnight stays.

Yes, we are fully insured, first aid trained & DBS checked.

Yes, we offer bundle deals on our walks for affordability - Please see our price list for more information.

Our cancellation policy is 72 hours - Any appointments cancelled after this 72 hour policy will be non refundable unless rescheduling.

Our Deposit Policies Are - 

Overnight Stays - A 50% deposit is required to secure your requested dates & the remaining amount will need to be paid before carrying out this service. Any cancellations out of our 72 hour policy will be non refundable.

Day Sits - A full payment is required to secure your requested dates. 50% of the full payment will be refunded if cancelled within our 72 hour policy. Any cancellations after this will be non refundable.

Dog Walking - I am happy to accept payment upon collecting your pup for their walk or after. If you do need to cancel, please do give as much notice as possible. I am happy to accept payment before if you wish to do so.

Bundle Deals - All bundle deals require a full payment. If you cancel, the remaining walks in the bundle will be rolled over into the next booking until the full amount is used. All bundle deals are non refundable.

Daily Drop Ins - All daily drop ins require a full payment upon booking. 50% of the full payment will be refunded if cancelled in our 72 hour cancellation policy.

A meet and greet is my number one policy, i do not carry out any service without meeting yourselves & your pets beforehand.
A meet and greet is vital to guarantee we are all happy to continue going ahead with booking a requested service.